TWC Net Terms & Conditions – Complete Guide to Using Malaysia's Betting Platform

In this Terms & Conditions document, the following words and phrases carry the meanings stated:

• "TWC Net" or "Platform" — refers to the website twcnet.best and all services provided under that brand.
• "Member" or "User" — refers to an individual who has registered an active account on twc net.
• "Account" — refers to the personal profile registered by a user on twc net, including all associated information and balances.
• "Real Money" — refers to Malaysian Ringgit (RM/MYR) deposited into a twc net account for wagering purposes.
• "Bonus" — refers to free credits or benefits granted by twc net to members under specific conditions.
• "Rollover" or "Wagering Requirement" — refers to the total wagering amount that must be reached before a bonus can be converted into withdrawable funds.

By accessing or using the platform twc net, you confirm your full acceptance of all terms set out in this document. These terms are considered accepted as soon as you click "Register" or take any equivalent action during the account registration process.

To use the services of twc net, you must meet all of the following eligibility requirements:

• Minimum age of 18. The twc net platform is exclusively for adults. Use by individuals under the age of 18 is strictly prohibited and may result in account closure and forfeiture of all balances.
• Resident in or legally present in Malaysia while using the platform. It is the player's responsibility to ensure that use of the twc net platform does not contravene any applicable local laws at their location.
• Not on the self-exclusion list any recognized gambling control program. If you have previously enrolled in a self-exclusion program, you are not permitted to register or use the twc net platform until that exclusion period has ended.
• Have full legal capacity to enter into a legally binding agreement under Malaysian law.
• Do not register on behalf of or in the name of another person. Each twc net account must be registered for and used by the same individual only.

The registration process at twc net is free and can be completed in a short amount of time. However, there are several important rules that must be followed:

• One account per individual. Each individual is permitted to hold and use only one twc net account. Holding multiple accounts is a serious violation and may result in the closure of all associated accounts and forfeiture of all balances and bonuses without compensation.
• Accurate and truthful information. All information provided during registration — full name, date of birth, phone number, email address, and banking details — must be genuine and accurate. Providing false or misleading information is a violation of these Terms & Conditions.
• Password security. You are solely responsible for keeping your twc net account password confidential. twc net will not be held liable for any losses arising from password disclosure due to your own negligence.
• Update information. If any of your registration details change, you must update them in your account or contact twc net support promptly.

Twc net reserves the right to conduct identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals that exceed certain limits. Required documents may include a copy of your identification card, bank statement, or proof of address. Cooperation with the KYC process is a mandatory condition for continued use of this platform.

All transactions on the platform twc net are conducted in Malaysian Ringgit (MYR). twc net only accepts deposits and processes withdrawals through officially listed payment methods.

Accepted deposit methods at twc net:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (including DuitNow QR)
• FPX Online Banking — Maybank2u, CIMB Clicks, Hong Leong Connect, and other Malaysian banks that support FPX

Twc net does not accept deposits in cryptocurrency, physical cash, credit cards, or any other method not listed above. Any attempt to deposit via an unapproved method may result in a delayed or cancelled transaction.

Deposits made via approved payment methods are typically credited to your twc net account within seconds to a few minutes. If a deposit has not been credited within 30 minutes, please contact twc net's support team with proof of transaction for prompt investigation.

Withdrawing funds from your account twc net can be made using the same method as your original deposit. Withdrawals to a Malaysian bank account or approved e-wallet are processed within 5 minutes for accounts that have completed full identity verification.

Withdrawal conditions:

• The minimum withdrawal is RM30 per transaction.
• The account must have successfully completed identity verification (KYC) before the first withdrawal can be processed.
• Withdrawals can only be made to an account or e-wallet registered in your own name — twc net will not process withdrawals to third-party accounts.
• If you have received any bonus, the bonus amount together with its associated rollover requirement must be completed before those funds are eligible for withdrawal.
• Twc net reserves the right to request additional verification documents for withdrawals exceeding certain limits as a standard security measure.

Under exceptional circumstances such as security checks, payment provider technical issues, or legal compliance requirements, withdrawal processing may take longer. twc net will notify you of any unexpected delays and provide an estimated timeframe for resolution.

twc net offers a range of bonuses and promotions to members from time to time — including welcome bonuses, reload bonuses, weekly cashback, free spins, and seasonal special promotions. Each bonus is subject to specific terms and conditions stated at the time the bonus is awarded.

General terms applicable to all bonuses:

• Rollover requirement (wagering requirement): Every bonus carries a rollover requirement that must be met before bonus funds can be converted into withdrawable cash. The rollover is expressed as a multiplier — for example, a RM100 bonus with a 15x rollover means you must place a total of RM1,500 in wagers before those funds become withdrawable.
• Bonus validity period: All bonuses have a limited validity period. Unused bonuses or unfulfilled rollover requirements within the specified period will expire and be forfeited automatically.
• One bonus per offer: Each promotion is limited to one claim per member, per household, per IP address and per device. Attempting to claim the same bonus more than once through multiple accounts is a serious violation.
• Game contribution varies: Not all games contribute equally toward the rollover requirement. Slots typically contribute 100%, while table games and Live Casino may only contribute a smaller percentage. Specific contribution details are stated in the terms of each bonus.
• Maximum bet while a bonus is active: When a bonus is active in your account, a maximum bet limit per round or per match applies. Exceeding this limit while a bonus is active may result in the cancellation of that bonus.

Twc net reserves the right to modify, withdraw, or cancel any bonus at any time if there is evidence of misuse, fraud, or a breach of terms. twc net's decisions regarding bonus cancellations are final.

All games offered on the platform twc net — including online slots, live casino (baccarat, blackjack, roulette, sic bo), poker, digital table games and lottery — are operated in accordance with the standard rules set by their respective game providers and overseen by twc net.

• Game results are final. All outcomes recorded in the twc net system are final and binding. twc net will not entertain complaints based on misunderstanding or player expectations that differ from the actual result.
• Technical disruption. In the event of a technical disruption during gameplay (including disconnection on the player's end), any bets that have been confirmed and accepted by the twc net system will be considered valid. twc net will not be liable for losses arising from connectivity issues on the player's side.
• Game errors. In the event of a technical error in the game software that causes an incorrect result to be displayed, twc net reserves the right to void the affected round or game and return the wagered funds to the player.
• Collusion and fraud. Any form of collusion between players, use of automated software (bots), exploitation of system vulnerabilities, or any type of fraudulent activity is strictly prohibited and may result in immediate account closure and forfeiture of all balances.
• Demo mode. twc net offers a demo mode for most slot games. Demo mode is for entertainment and practice purposes only — no real money is involved and no real prizes can be claimed from a demo session.

Twc net uses an independently audited RNG (Random Number Generator) system to ensure the fairness and randomness of all games. Regular audits are conducted by independent third parties to verify the integrity of this system.

The Sports Betting and e-sports section at twc net covers a wide range of events including the Malaysia Super League, EPL, badminton, e-sports such as Mobile Legends, DOTA 2, CS2 and Valorant, Formula 1, and much more. These bets are subject to the following specific rules:

• Odds are subject to change. The odds displayed at the time you place a bet are the odds that will apply to that bet, unless otherwise stated (for example, in the case of "moving price" or "SP" bets). Any change in odds after a bet has been confirmed will not affect your existing bet.
• Live betting (in-play). For live betting during an ongoing match, odds change in real time. Bets confirmed by the twc net system are considered valid even if the odds display on your screen is still in the process of updating.
• Match cancellation. If a match or event is cancelled, postponed or not concluded within the timeframe set by twc net, all related bets will be voided and the wagered amount will be refunded to the player's account.
• Invalid bets. twc net reserves the right to void and refund any bet placed based on incorrect information, system disruptions, or material errors in odds setting.
• Betting limits. There are minimum and maximum bet limits for each betting market. These limits may vary depending on the sport type, market type, and significance of the event.

Account twc net is considered "inactive" when no login, deposit, withdrawal or wagering activity has occurred within 12 consecutive months.

The inactive account policy is as follows:

• After 12 months of inactivity, twc net will send an email notification to the registered address as a reminder.
• If there is no response or activity following the notification, the account will be classified as inactive and a maintenance fee of RM10 per month will be applied to the account balance until the balance reaches zero or the account is reactivated.
• Once the balance reaches zero, the account will be closed automatically.
• To reactivate an inactive account, simply log in — no new deposit is required.

Twc net recommends that players log in at least once every 6 months to avoid their account being subject to inactivity fees.

twc net reserves the right to suspend or close any account at any time without prior notice if there is reasonable cause, including but not limited to:

• Violation of any part of these Terms & Conditions.
• Fraud, collusion, the use of bots, or any attempt to manipulate twc net's systems.
• Multiple accounts held by the same individual.
• Providing false or misleading registration information.
• Suspected activity involving money laundering or other illegal activities.
• Threats, harassment, or inappropriate conduct toward twc net staff or other players on the platform.

If an account is closed due to a breach, twc net reserves the right to withhold all balances and bonuses in that account while an investigation is conducted. Should the investigation find no breach, any withheld balance will be returned to the player within a reasonable timeframe.

Players also have the right to close their own account at any time by contacting twc net support. Voluntary closures will be processed within 48 hours, and any eligible real-money balance will be returned to the player via their registered payment method.

twc net is deeply committed to responsible gambling practices. We believe gambling should be enjoyed as entertainment within healthy limits and should never become a source of financial stress or personal hardship for anyone.

As part of this commitment, twc net provides the following tools to all members:

• Deposit Limits — Set daily, weekly or monthly deposit limits to keep your spending in check.
• Loss Limit — Set the maximum amount you are willing to lose within a given period.
• Session Time Limit — Set a daily session time limit.
• Temporary Break — Take a break from the platform for 24 hours, 7 days, or 30 days without having to close your account.
• Self-Exclusion — Fully blocks access to your account for a period of 30 days, 90 days, 6 months or permanently.

Twc net fully respects every player's decision to use these self-control tools. All self-exclusion requests will be processed promptly and without question or obstruction.

If you are concerned about your own gambling habits or those of someone you care about, please reach out to the twc net support team, who will provide appropriate guidance and resources in a friendly, non-judgmental environment.

To the extent permitted by applicable Malaysian law, twc net will not be liable for:

• Any financial losses incurred by a player as a direct or indirect result of betting activity on the twc net platform.
• Service disruptions caused by circumstances beyond twc net's control, including internet outages, player device issues, power failures or natural disasters.
• Acts or omissions of third-party service providers used by twc net, including game providers, payment providers, and server infrastructure.
• Data loss, corruption or unauthorised alteration caused by cyberattacks, computer viruses or unauthorised access to twc net's systems, even where reasonable security measures have been implemented.

All games on twc net are provided on an "as-is" basis. twc net makes no guarantees regarding game outcomes, expected returns or uninterrupted service. Players acknowledge that gambling involves a real risk of financial loss.

twc net reserves the right to modify, add, amend, or replace any part of these Terms & Conditions at any time at our sole discretion. Such changes will take effect immediately upon being published on the website twcnet.best.

While twc net will endeavour to notify members of material changes via email or in-platform notifications, it remains the member's responsibility to review these Terms & Conditions periodically to stay informed of the latest applicable terms.

The "Last Updated" date displayed at the top of this document indicates when these Terms & Conditions were last amended. Continued use of the twc net platform following any amendment constitutes full acceptance of the revised terms.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions, the use of the platform twc net or any related service shall first be resolved through negotiation between the player and twc net.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration in accordance with the applicable rules in Malaysia. The language of the arbitration proceedings shall be Bahasa Melayu or English.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision alone shall be deemed void while all remaining provisions continue in full force and effect.

Twc net's failure to enforce any right or provision under these Terms & Conditions shall not be construed as a waiver of that right or as acceptance of any breach that has occurred.